Doctor, and New Mom, Experiences New Unit from a Patient’s Point of View

As an OB/GYN, Heather Lewis, MD, is no stranger to the delivery room. But this time, she was the patient. On January 8, Dr. Lewis gave birth to a beautiful baby girl in the Women’s Center at Baptist Health Floyd.

“As a  patient, I had a unique perspective,” said Dr. Lewis. “I loved having my baby on the same floor as me. Many area hospitals have different floors for the nursery and labor and delivery, and you can’t go see them as easily. Here, it’s just a short walk to the nursery. It’s a great design. Somebody was really thinking, not just about the big things, but the little things, too. For example, the rooms are very spacious and have four or five extra chairs for family members. They’ve made sure everybody you want with you can be comfortable.”

As she explained, “The nurses, staff and doctors provide outstanding care. They’re very accommodating to your needs and special preferences. For example, there are labor and delivery rooms available with a soaking tub that is comforting when you choose natural childbirth. And the lactation consultants are wonderful. I even got a call at home to see how things were going. They really go above and beyond to help make nursing successful.”

“I can’t say enough about the nurses and staff and the excellent care we received,” said Dr. Lewis. “It makes all the difference in the world.”