New Albany, Ind. – Baptist Health Floyd and Health Service’s Cardiovascular Care Unit and Interventional Cardiology unit has been recognized as a 5-Star Excellence Award winner in inpatient services for patient experience by national healthcare research leader Professional Research Consultants, Inc. (PRC). The award was presented during PRC’s 2015 Excellence in Healthcare Conference in Scottsdale, Arizona, May 31-June 2.
“Delivering an exceptional patient experience is what we strive for every day at Baptist Health Floyd. Our staff truly cares for each and every patient they take care of, and they couldn’t be more deserving of this recognition,” said Kevin Inman, vice president of nursing at Baptist Health Floyd.
For 15 years, PRC’s annual Excellence in Healthcare Conference has brought together hundreds of healthcare leaders to focus on transforming the patient experience. The awards recognize organizations and individuals who achieve excellence throughout the year by improving patient experiences, healthcare employee engagement and/or physician alignment and engagement based on surveys of their patients, employees and physicians.
“We are proud of Baptist Health Floyd and are thrilled to present them with our Excellence in Healthcare Awards,” said Joe M. Inguanzo, Ph.D., President and CEO of Professional Research Consultants. “These awards are proof that Baptist Health Floyd is committed to providing excellent healthcare. They are making a measurable difference in healthcare. Congratulations!”